Good AI feels obvious—because the hard work is hidden.
Ava Collins
Aigocy's Design Lead
Trusted by 100+
top-tier brands
About Us
Human-Centered AI,
Built for Production
Built for Production
Trusted by 120+ clients across 4 industries -
shipping AI from idea to production in 8–10 weeks
shipping AI from idea to production in 8–10 weeks
Trustpilot
120+
About Us
One Partner,
the Whole Journey
the Whole Journey
About 1EdgeIT
Most higher-ed institutions didn't choose their current IT setup, honestly. It accumulated. An ERP implemented a decade ago, a website built for a different era, a security posture nobody's had time to properly assess, and an IT team stretched thin across all of it. None of that's anyone's fault. It's just what happens when technology keeps moving and staffing doesn't keep pace.
Here's the idea behind 1EdgeIT: institutions need a partner who actually gets higher ed, not a vendor selling the same package to hospitals, banks, and colleges alike. Higher ed is the only business we're in. And we're not tied to any single ERP platform, cloud provider, or software vendor, so when we recommend something, it's because it's right for you, not because it's what we happen to sell. Everything we do falls into one of three stages, and honestly, most institutions need work across all three at once.
About 1EdgeIT
1EdgeIT - Built by former insiders.
Most higher ed institutions didn't choose their current IT setup, honestly. It accumulated. An
ERP implemented a decade ago, a website built for a different era, a security posture nobody's
had time to properly assess, and an IT team stretched thin across all of it. None of that's
anyone's fault. It's just what happens when technology keeps moving and staffing doesn't keep
pace.
Here's the idea behind 1EdgeIT: institutions need a partner who actually gets higher ed, not a vendor selling the same package to hospitals, banks, and colleges alike. Higher ed is the only business we're in. And we're not tied to any single ERP platform, cloud provider, or software vendor, so when we recommend something, it's because it's right for you, not because it's what we happen to sell. Everything we do falls into one of three stages, and honestly, most institutions need work across all three at once.
Get Started
Here's the idea behind 1EdgeIT: institutions need a partner who actually gets higher ed, not a vendor selling the same package to hospitals, banks, and colleges alike. Higher ed is the only business we're in. And we're not tied to any single ERP platform, cloud provider, or software vendor, so when we recommend something, it's because it's right for you, not because it's what we happen to sell. Everything we do falls into one of three stages, and honestly, most institutions need work across all three at once.
What we are offering
Services we’re
providing to our customers
providing to our customers
From ERP systems to student-first digital experiences, we help colleges and universities modernize what runs behind the scenes and shine in what students see.
ERP & SIS Services
(01)
Banner, Colleague, Jenzabar, PeopleSoft, Workday — We Speak Them All
Enterprise Tech Services
(02)
Higher ed's IT backbone — infrastructure, help desk, and cloud, fully managed
Blueprint Digital
(03)
Student-focused web design, apps, and accessibility compliance built to convert.
IT Consulting &
Professional Services
Professional Services
(04)
Institutional research dashboards, BI reporting, and technology assessments for smarter decisions.
Featured Works
Support Copilot
for SaaS
DESCRIPTION
Draft replies and pulls account context; reduced first-response time by 38%.
DELIVERABLES
AI strategy, AI UX flows,
LLM agent, RAG
LLM agent, RAG
INDUSTRY
SaaS
Underwriting
Risk Copilot
DESCRIPTION
Built a triage assistant to summarize claims; cut manual review time by 42%.
DELIVERABLES
Use-case mapping, Prompt & UI patterns
INDUSTRY
Fintech
Clinical Note
Summarizer
DESCRIPTION
Clinic-lobby assistant answering pre-visit questions; decreased front-desk calls by 28%.
DELIVERABLES
PHI-safe RAG, HIPAA-aligned workflows
INDUSTRY
Healthcare
Catalog Intelligence
Engine
DESCRIPTION
Launched a shopping copilot that understands attributes; raised add-to-cart by 12%.
DELIVERABLES
Data cleaning & embeddings
INDUSTRY
Ecommerce/Retail
How we works
The Journey,
in Three Stages
in Three Stages
Idea Behind 1EdgeIT
Why Higher Ed Institutions Choose 1EdgeIT
Higher-Ed Expertise
Team Experience
Years in Business
We’ve sat where you sit
Our team didn’t learn higher-ed IT from a sales deck, we’ve worked inside campus technology departments.
No generic playbooks
No generic playbooks. Everything we do is built around how colleges and universities actually operate.
Young company, seasoned team
We may be new as a business, but our people aren’t new to this work.
We solve what you’re living with
The outdated website, the compliance deadline that crept up, the ERP nobody fully understands anymore.
Our Work Showcase
Common Pain Points We Solve
Retirement Gap
A legacy ERP nobody fully understands anymore because the person who built it retired.
Aging Website
A website still running on decisions made 15 years ago, now facing a federal accessibility deadline.
Stretched Team
A two- or three-person IT team responsible for everything from the help desk to nightly backups.
Data Silo
CRM and SIS data that never talks to each other, leaving admissions and student success working blind
Unassessed Risk
Security and compliance gaps nobody's had time to properly assess.
Under-used Tool
A reporting tool your institution already owns but is barely using.
Team Members
The Squad Shipping
Your AI
Your AI
Aigocys Design Lead
ML/Agent Lead. Builds domain agents
Solutions Architect. Connects AI to your stack
Data Engineer. Secure access policies
MLOps Engineer. Productionizes with CI/CD
Statistic
Human-centered
AI, built for
production
AI, built for
production
Awards
Innovation in AI
Underwriting Risk Copilot (Fintech)
/ 2025
Best AI Product Design
Support Copilot (SaaS)
/ 2025
Data & AI Excellence
Clinical Note Summarizer (Healthcare)
/ 2024
Innovation in AI
Underwriting Risk Copilot (Fintech)
/ 2024
Testimonials
What Our
Clients Says
Clients Says
Their consultants understood our business challenges from day one. The transition to a modern SaaS platform was seamless, and the ongoing support has been exceptional.
Elena Ruiz
COO
When a cybersecurity incident disrupted operations, their incident response team acted immediately and minimized business impact. We couldn't have asked for a better partner.
Marcus Tan
Head of Technology
Whether it's ERP management, cloud infrastructure, or specialized IT resources, they consistently provide the expertise we need to keep moving forward.
David Kim
CTO
Pricing Plans
From pilot to enterprise
clear scope, transparent costs
annually.
clear scope, transparent costs
annually.
Starter Plan
For startups
/ year
What’s included
Prove value in two weeks with a clickable UX, tech spike, and a clear go/no-go roadmap.
- Discovery workshop
- Opportunity brief
- Clickable UX
- 1 data source & 1 integration
Enterprise Plan
For organisations
/ year
What’s included
Compliance-ready delivery for complex orgs—multi-env releases, canaries, and change management.
- Everything in Starter
- CI/CD, tracing, alerts, guardrails
- Full eval dashboard
- 3 data source & 3 integration
FAQs
Frequently Asked
Questions
Questions
Fair question, and we're not going to dodge it. 1EdgeIT hasn't been around for twenty years. Nobody on our team is going to sit here and tell you otherwise. But here's the thing: every person on this team spent years inside higher ed IT before we ever started this company. ERP implementations, infrastructure, the whole mess of campus tech that everyone else in your building takes for granted until it breaks. So yes, the company is young. What's not young is the experience behind it. That's really the bet we're asking you to make.
No, and honestly, this one matters more than people think. We don't have a partnership with Ellucian pushing us toward Banner, and we're not chasing an AWS quota. If Colleague is working fine for your institution, we'll say so, even if that means less work for us. If it's not working, we'll tell you that too. The whole point of not being tied to a vendor is that our advice actually means something.
Right now, we're the sharpest fit for smaller private colleges and K-12 private or independent
institutions, places where the IT team is two or three people wearing five hats each. That's not a knock on bigger institutions, it's just where we can move fast and actually be useful without a six-month ramp-up. If that's not you, still worth a conversation. We'll be straight with you either way.
Depends entirely on what you need. Some schools want us running the whole thing, help desk, infrastructure, ERP, all of it. Others just need one piece fixed, like an accessibility deadline nobody's dealt with yet. Business hours coverage is standard, and we can extend to 24x7 during the windows where it actually matters, registration week, financial aid disbursement, that kind of thing. We're not going to sell you a bloated package upfront. We'll figure out what you actually need on a call first.
Contact
Let’s start working together
E-mail address
contact@1edgeit.com
Phone number
+1 (647) 555 0172